Privacy Policy
Effective Date: January 1, 2026
Havasent Clinics ("we," "us," "our," or "Company") operates havasentclinics.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and engage with our Neosurf Casino Australia affiliate services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in several ways:
- Personal Information: When you voluntarily submit forms, sign up for newsletters, or contact us, we may collect your name, email address, phone number, and postal address.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather usage data.
- Usage Data: We collect information about how you interact with our Website, including click-through rates, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand user behavior and Website performance
- Affiliate tracking and commission calculations for casino partner referrals
- Improving Website functionality, content, and user experience
- Sending marketing communications and promotional materials (with your consent)
- Complying with legal obligations and fraud prevention
- Communicating with you regarding inquiries or support requests
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Help us understand how visitors use our Website.
- Affiliate Tracking Cookies: Track referrals to partner casinos for affiliate commission purposes.
- Marketing Cookies: Enable targeted advertising and retargeting across platforms.
You may opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent banner. Please note that disabling cookies may affect Website functionality. Third-party partners, including casino operators, may also set their own cookies on your device.
Third-Party Links
Our Website contains links to third-party casino operators and affiliate partners. We are not responsible for the privacy practices, content, or services of these external websites. When you click on links to partner casinos or third-party services, you are subject to their respective privacy policies and terms of service. We strongly encourage you to review their privacy policies before providing any personal information or engaging in gambling activities.
Your Rights
Under Australian Privacy Principles (APPs) and applicable privacy legislation, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Affiliate tracking cookies are typically retained for 30-90 days. You may request deletion of your personal information at any time, subject to legal retention requirements for gambling compliance and fraud prevention (typically 7 years).
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Email: privacy@havasentclinics.com
We will respond to your request within 30 days or as required by Australian Privacy Principles.
Last Updated: January 1, 2026